State Farm® Insurance Agent Jessica Scharf
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
adyson fletcher
May 8, 2025
5
out of
5
rating by adyson fletcher
"They were very helpful and got my payment lowered down so much!"
We responded:
"Thank you, Adyson, for sharing your experience! I'm glad we could assist in lowering your payment. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
Stephen MacKenzie
May 6, 2025
5
out of
5
rating by Stephen MacKenzie
"Ryan did a great job filling gaps that I had overlooked, I appreciate the affordable premiums, and I know that State Farm has good service and pays claims."
We responded:
"Thank you, Stephen, for sharing your experience! I'm glad Ryan was able to assist in addressing any overlooked areas and provide affordable premiums. It's wonderful to know you value the service and claims support we offer. If you have any further questions or need assistance, feel free to reach out."
Shahid Usmani
May 5, 2025
5
out of
5
rating by Shahid Usmani
"Ryan was very professional and helpful."
We responded:
"Thank you, Shahid, for sharing your experience! I'm glad to hear that Ryan was professional and helpful. Our team is always here to assist with any insurance needs you may have. Feel free to reach out anytime!"
dove
May 3, 2025
5
out of
5
rating by dove
"Ryan Tood is the best. We contacted him regarding insurance after he was very warmly recommended by our friends. He was very efficient and professional and promptly responded to our questions. Ryan is very customer-oriented and patient. We felt that we were in good hands and that he will be available if we need to contact him. He treats you like a friend and not just another customer. This is the service that we were looking for. We will certainly recommend Ryan to our friends and relatives and of course will contact Ryan for ourselves in the future when the need arises."
We responded:
"Thank you so much for your wonderful feedback! I'm delighted to hear that Ryan provided the efficient and professional service you were looking for. It's great to know you felt well taken care of and appreciated his friendly approach. We truly value your recommendation and look forward to assisting you with any future insurance needs."
Lane Young
May 2, 2025
1
out of
5
rating by Lane Young
"agent blew up my phone non stop calling me 4-5 times in a row every day until I picked up and politely stated I had chosen another carrier. I was then berated with questions as to why i didn’t “bother to even wait for a State Farm quote.” Even if I hadn’t found another provider by the time this phone call was taking place, the pushiness and complete lack of professionalism from the person that called me from this location would have completely convinced me to go anywhere else for insurance."
We responded:
"Thank you, Lane, for sharing your experience. I'm genuinely sorry to hear about the inconvenience and frustration you faced with our communication approach. This is not the standard of service we strive to provide, and I apologize for any discomfort caused. Please reach out to our office if you would like to discuss this further or if there's anything we can do to assist you. Your feedback is invaluable, and we'll work to improve our practices."
Denny Luce
May 1, 2025
5
out of
5
rating by Denny Luce
"Changing Insurance companies after being there for so many years is an uneasy feeling, however, Makayla Reinhard of State Farm did a masterful job of easing me into the transfer; making me feel part of her insurance family from the onset. I am very pleased with the immediate responses and details given to make the process of conversion to State Farm Insurance a pleasant experience while building confidence in knowing we are now in good care with State Farm. Excellence on her part. Denny Luce"
We responded:
"Thank you, Denny, for sharing your experience! I'm happy to hear that Makayla made your transition to State Farm smooth and welcoming. It's wonderful to know that her efforts in providing detailed and prompt responses have built your confidence in our care. If you have any questions or need further assistance, please feel free to reach out."
Sumant Teegala
April 29, 2025
5
out of
5
rating by Sumant Teegala
"The whole process was made easy and smooth. Very responsive."
We responded:
"Thank you, Sumant, for sharing your experience! I'm glad to know that the process was easy and smooth for you. Our team is always here to assist with any future needs or questions."
Rodric Pence
April 29, 2025
5
out of
5
rating by Rodric Pence
"Worked with Ryan Todd and everything was taken care of expeditiously and the service was tremendous. Really pleased."
We responded:
"Thank you, Rodric, for sharing your experience! I’m happy to hear that Ryan Todd provided you with great service and handled everything promptly. If you have any more questions or need assistance in the future, feel free to reach out. We’re here to assist!"
Duane Parker
April 20, 2025
5
out of
5
rating by Duane Parker
"Ryan Todd. Is very courteous and helpful."
We responded:
"Thank you, Duane, for sharing your positive experience! I'm glad to hear that Ryan's courteous and helpful service made a difference. If you have any questions or need further assistance, feel free to reach out to our office. We're here to help!"
Shailendra Bhat
April 12, 2025
5
out of
5
rating by Shailendra Bhat
"Ryan was very helpful in setting up a new policy for me."
We responded:
"Thank you, Shailendra, for sharing your experience! I'm happy to hear that Ryan was able to assist you with setting up your new policy. If you have any more questions or need further assistance, feel free to reach out to our office. We're here to help!"
Robin Main
April 4, 2025
5
out of
5
rating by Robin Main
"Representative Alex was professional, knowledgeable, friendly and efficient. He explained the policy in detail and answered all my questions as well as pointing out options that would be to my benefit. Switched to State Farm for better coverage at a lower cost and Alex's personal attention made it an especially positive experience.."
We responded:
"Thank you, Robin, for sharing your experience! I'm happy to know that Alex provided you with professional and friendly service. It's great to hear that his detailed explanations and personal attention made your switch to State Farm a positive one. If you have any more questions or need assistance in the future, feel free to reach out."
Mary Harper
April 3, 2025
5
out of
5
rating by Mary Harper
"Great experience dealing with Ryan from this agency! He's definitely knowledgeable about their products & he was so patient with me as I checked out other companies' quotes. Ryan was able to save me approximately $500 for this upcoming year for identical coverage. I highly recommend Ryan & this agency."
We responded:
"Thank you, Mary, for sharing your positive experience! I'm delighted to hear that Ryan's knowledge and patience made a difference for you. It's fantastic that he was able to help you save $500 while maintaining the same coverage. Your recommendation means a lot to us. If you have any more questions or need assistance in the future, feel free to reach out!"
Bruce Alderton
April 3, 2025
5
out of
5
rating by Bruce Alderton
"Alex was super helpful and informative. I got better coverage than I had before for less money. I also got to talk to a real person instead of an answering machine. Thank you"
We responded:
"Thank you, Bruce! I'm happy to hear that Alex was able to assist you effectively and provide better coverage at a lower cost. It's great that you appreciated speaking with a real person. If you have any more questions or need further assistance, feel free to reach out anytime."
LaoShi Lnn
April 3, 2025
5
out of
5
rating by LaoShi Lnn
"I just switched my home and auto insurance to State Farm via Jessia Scharf's office. Specifically very happy with the help of the account representative, Alex Behrends, who is patient, considerate and a great communicator."
We responded:
"Thank you, LaoShi, for sharing your experience! I'm glad to hear that Alex was able to assist you with your insurance needs. His patience and communication skills are truly valued in our office. If you have any questions or need further assistance, feel free to reach out anytime."
Kieu Nguyen
April 2, 2025
5
out of
5
rating by Kieu Nguyen
"Very knowledgeable staffs. Ryan Todd been exceptional with the services he provided. Thank you!"
We responded:
"Thank you, Kieu, for your kind words! I'm glad to hear that Ryan's exceptional service made a positive impact. Our team is dedicated to providing knowledgeable support, and it's wonderful to see that reflected in your experience. If you have any further questions or need assistance, please feel free to reach out."
Brandon Davelaar
March 28, 2025
5
out of
5
rating by Brandon Davelaar
"Talked with Ryan. What a great experience. I've had so many agents that just want your money so they can make their own money. But this guy really cares. Ryan you're a grade A agent. So excited to be with you, and State Farm. Thank you for the great service."
We responded:
"Thank you, Brandon, for sharing your experience! I'm delighted to hear that Ryan provided such exceptional service. It's wonderful to know that you feel valued and cared for. We're excited to have you with us at State Farm. If you ever need assistance or have questions, feel free to reach out anytime!"
Spencer Goffin
March 25, 2025
5
out of
5
rating by Spencer Goffin
"Amazing customer service. Very helpful and kind. Saved me a ton of money. Ryan was great!"
We responded:
"Thank you, Spencer! I'm happy to know you had such a positive experience with our team. Ryan's dedication to providing helpful and kind service truly shines. We're glad we could help you save money! If you have any more questions or need further assistance, feel free to reach out."
Lauren Fournier
March 21, 2025
5
out of
5
rating by Lauren Fournier
"Great customer service. Always a quick response by friendly associates. They always knew who I was when I called and had immediate answers or solutions for me. I would still be with them if we had not moved out of state."
We responded:
"Thank you, Lauren, for your wonderful feedback! I'm happy to hear that our team provided you with friendly and prompt service. It's great to know that we were able to assist you efficiently. If you ever find yourself back in the area or need any assistance, please don't hesitate to reach out. Wishing you all the best in your new location!"
Karen Norberg
March 21, 2025
5
out of
5
rating by Karen Norberg
"I found Alex easy to work with, friendly and very helpful. I’m truly enjoying my State Farm experience!"
We responded:
"Thank you, Karen, for sharing your experience! I'm glad to know that Alex made your experience enjoyable and was able to assist you effectively. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
Brittany Hughes
March 14, 2025
5
out of
5
rating by Brittany Hughes
"Makayla has been a pleasure to work with and went to the length of being the one sitting on hold to cancel my current policies to save me time. The customer service has been above and beyond so far. Hoping I never need to worry about using my insurance coverage, but should I this has me hopeful it will be a smooth process."
We responded:
"Thank you, Brittany, for sharing your experience! I'm happy to hear that Makayla was able to assist you by handling the policy cancellations, saving you time. It's wonderful to know that our customer service has been exceptional for you. If you ever have any questions or need further assistance, don't hesitate to reach out. We're here to help!"
Lisa Bottoms
March 13, 2025
5
out of
5
rating by Lisa Bottoms
"Great communication very friendly highly recommend"
We responded:
"Lisa, I'm so glad to hear you had a positive experience with our communication and service! Your recommendation means a lot to us. If you ever need anything else, feel free to reach out. Thank you for your support!"
Lou Banga
March 13, 2025
5
out of
5
rating by Lou Banga
"Above & beyond service. Thank you Ryan!"
We responded:
"Thank you, Lou, for your wonderful feedback! I'm delighted to know that Ryan provided above and beyond service. We're here for any of your insurance needs, so feel free to reach out anytime."
Shaun Ramirez
March 6, 2025
5
out of
5
rating by Shaun Ramirez
"Ryan was very helpful getting the accounts switched over and bundles together while save me some money, much appreciated."
We responded:
"Thank you, Shaun, for your wonderful feedback! I'm glad Ryan was able to assist you with switching accounts and bundling them to save you money. It's great to know you appreciated the service. If you have any more questions or need further assistance, feel free to reach out anytime."
Cayan B
February 27, 2025
5
out of
5
rating by Cayan B
"Makayla was an absolute pleasure to work with. She was so friendly, knowledgeable, and patient. She took the time to walk me through my policy in more depth than anyone ever has, making sure I fully understood my options. Her attention to detail and willingness to answer all my questions helped me feel confident in choosing the right coverage for my needs. I truly appreciate her expertise and the exceptional service she provided. Highly recommend!"
We responded:
"Thank you, Cayan, for sharing your experience! I'm happy to hear that Makayla provided such friendly and knowledgeable service. Her dedication to explaining your policy options and ensuring your confidence in your coverage is truly appreciated. If you need further assistance, feel free to reach out to our office. We're here to help!"
Marquette Rainbolt
February 21, 2025
5
out of
5
rating by Marquette Rainbolt
"Had the best experience switching my insurance Ryan made it so easy so gald ihe called me 5 stars all day"
We responded:
"Thank you, Marquette, for sharing your experience! I'm so happy to know that Ryan made the switch to our insurance seamless for you. If you have any questions or need further assistance, feel free to reach out anytime. We're here to help!"